I saw the pictures of haphazard packing of this desk, but purchased it anyway because it was just what I was looking for. It did arrive in a bashed up box, a mess. I very carefully unpacked, photographed, and inventoried the parts. As well as vacuuming the styrofoam mess as I went. To my surprise, I ended up with a nice looking desk with just a few minor blemishes. I paid attention to reviews that encouraged taking your time with assembly. The instructions are right on, all parts labeled and separated, videos for tricky parts, and all holes are drilled in precisely the right location. It is heavy, yes. For furniture, that makes me happy. The engineering and documentation of this product are great. The packaging is not adequate for the weight of the desk and the distance travelled. I am happy with my purchase.